Program content

This program comprises 6 self-paced courses. The program covers every aspect of writing from planning to editing.

  1. 1
  2. 2

    • Introduction to purpose and planning

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    • Planning your document

    • Reader expectations (part A)

    • Reader expectations (part B)

    • Define your purpose (part A)

    • Activity – draft a purpose statement

    • Activity – choose the best purpose statement

    • Define your purpose (part B)

    • Decide your key messages (part A)

    • Decide your key messages (part B)

    • Call to action (part A)

    • Activity – weak verbs

    • Activity – auxiliary verbs

    • Guide to auxillary verbs

    • Call to action (part B)

    • Activity – verbs in briefs and minutes

    • Activity – call to action for the case study

    • Conclusion
  3. 3

    • Introduction

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    • Approaches to structure

    • Activity: Approaches to structure

    • Sentence structure

    • Activity: Sentence structure

    • Paragraph structure

    • Activity: Paragraph structure

    • Short documents

    • Large documents

    • Headings

    • Activity: Headings

    • Attachments

    • Conclusion
  4. 4

    • Introduction to Words that work

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    • Language and vocabulary

    • Activity: Word choice

    • Choosing the best word

    • Activity: Better words

    • Misused words (part A)

    • Activity: Misused words

    • Misused words (part B)

    • Activity: Simpler words

    • Technical language and jargon

    • Activity: Non-English words and phrases

    • Abbreviations and buzzwords

    • Buzzword bingo

    • Fake verbs and other bad habits

    • Activity: Fake verbs

    • Bringing it all together
  5. 5

    • Introduction

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    • Activity: Reader expectations

    • Reader expectations

    • Readability tools

    • Testing readability

    • Activity: Estimating readability

    • Reader analysis

    • Activity: Readability benchmarks

    • Special situations

    • Improving readability

    • Tone

    • Activity: Emojis

    • Activity: Greetings and sign-offs

    • Assertive writing

    • Activity: Spot the tone
  6. 6

    • Welcome

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    • What is a sentence?

    • Activity: Complex sentences

    • Sentences are thoughts

    • Activity: Lazy language

    • Sentence length part A

    • Sentence length part B

    • Activity: Remove the fluff

    • Active voice part A

    • Activity: Active or passive (warm up)

    • Active voice part B

    • Activity: Zombie sentences

    • The importance of verbs

    • Activity: Find the verbs

    • Starting and finishing sentences

    • Activity: Starting and finishing sentences

    • Final points
  7. 7

    • Introduction

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    • Preparing to edit

    • Editing workflow

    • Document assessment

    • Content edit

    • Copyediting

    • Proofreading

    • Giving feedback to writers
  8. 8

    • Feedback and certificate

    • Learner feedback
  9. 9

    • Further learning and resources